This website is an independent informational resource and is not affiliated with, endorsed by, or operated by Subaru of America, Inc. or Subaru Corporation.
how to contact customer support
Independent Informational Resource

Subaru GPS & Navigation Guides

Plain-language information about Subaru's built-in navigation, STARLINK Safety & Security GPS features, the MySubaru app, map updates, and troubleshooting common navigation issues.

This website is an independent informational resource and is not affiliated with, endorsed by, or operated by Subaru of America, Inc. or Subaru Corporation.
Navigation

Understand your GPS options

General, educational overviews of how navigation tends to work across Subaru models. Always confirm what's included on your specific trim with Subaru or your dealer.

Built-In Navigation

Some trims include an integrated, built-in turn-by-turn navigation system on the touchscreen.

Learn more →

Safety & Security GPS

GPS also powers separate safety features like automatic collision notification and stolen vehicle locating.

Compare features →

MySubaru App

General notes on remote features like vehicle locating that are available through the companion app.

View the app →
Troubleshooting

Popular troubleshooting topics

Quick starting points for common navigation and connectivity issues.

GPS can't find a signal

Common causes when the map shows no location or an inaccurate one.

View topic →

Map data feels outdated

General notes on how and when built-in maps are typically updated.

View topic →

Android Auto / CarPlay maps issues

What to check when phone-based navigation won't connect or display.

View topic →

MySubaru locate not updating

General guidance on why a vehicle's location in the app may lag.

View topic →
View Troubleshooting
Guides

Popular guides

Beginner5 min read

How to Enter a Destination on Built-In Navigation

A general starting point for searching addresses and points of interest on the touchscreen.

View guide →
Intermediate6 min read

How to Set Up the MySubaru App

Understand the general process for linking your vehicle to the companion app.

View guide →
Beginner4 min read

How Automatic Collision Notification Works

General concepts behind how GPS location is used to help first responders.

View guide →
Browse All Guides
Blog

Latest article

Navigation8 min read

Built-In Navigation vs. Phone-Based Maps: A Practical Comparison

A general look at how factory GPS navigation and smartphone-based maps tend to differ, and questions worth asking before you rely on either.

Read article →
FAQ

Frequently asked questions

Is this website an official Subaru website?

No. This is an independent informational resource that is not affiliated with, endorsed by, or operated by Subaru of America, Inc. or Subaru Corporation.

Does every Subaru have built-in GPS navigation?

Not necessarily. Built-in turn-by-turn navigation is generally offered as an available or optional feature on certain trims, while other trims rely on a connected phone through Android Auto or Apple CarPlay for maps.

Is STARLINK the same thing as built-in navigation?

No. STARLINK is Subaru's broader connected-vehicle platform, which includes infotainment, optional built-in navigation on some trims, and separate Safety & Security features like SOS and stolen vehicle locating. Availability varies by model, year, and trim.

Does this site provide official Subaru account support?

No. This site provides general educational information only. For official support, subscription changes, or vehicle-specific help, use Subaru's own website, app, or your dealer.

Have a general question?

Send an informational inquiry — this is not official Subaru support.

Send an Inquiry